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Frequently Asked Questions

Shopping Information

DO YOU PROVIDE CASH ON DELIVERY (COD)?

Yes, we offer Cash on Delivery (COD). However, COD may not be available for some PIN codes due to delivery service limitations. Prepaid orders are available for all PIN codes and are delivered without issues. we recommend prepaid orders.

IS MANGAI NIGHTES WEBSITE ONLINE PAYMENT SAFE?

Yes, online payments are completely safe. We use Razorpay, a secure and trusted payment gateway, to ensure your transactions are protected.

HOW CAN I PLACE AN ORDER ON THE WEBSITE?

Simply browse our products, add your desired items to the cart, proceed to checkout, enter your delivery details, and complete the payment to place your order.

CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?

Yes, you can change or cancel your order before it is shipped. Please contact our support team as soon as possible.

WILL I GET AN ORDER CONFIRMATION MESSAGE?

Yes, once your order is placed, you will receive an order confirmation message via SMS, what’s app and email with your order details.

HOW MANY DAYS WILL DELIVERY TAKE?

Delivery usually takes 5–7 business days, depending on your location and the shipping method chosen.

WHICH COURIER SERVICE DO YOU USE

We use trusted courier partners for safe and timely delivery. Prepaid orders are shipped via professional couriers, while COD orders are delivered through DELHIVERY. The courier may vary depending on your location and order size.

DO YOU DELIVER ALL OVER INDIA?

Yes, we deliver to most locations across India. Delivery availability may vary for some remote areas, so please check your PIN code at checkout.

HOW CAN I TRACK MY ORDER?

You can track your order using the tracking link sent to your email or SMS once your order is shipped.

WHAT IF MY ORDER IS DELAYED?

Order delays may occur due to ERP stock issues or courier partner delays. Please contact our customer support, and we will assist you with the status and next steps.

CAN I PLACE AN ORDER OVER WHATSAPP?

Yes, you can place orders over WhatsApp by sharing the design. Payment options include Prepaid and COD. Please note, the minimum order quantity is 3–5 pieces.

CAN I RETURN THE PRODUCT IF I DON’T LIKE IT?

No, we do not accept returns due to size, design, or colour variation. Please review the Size Chart, size guidance, and product details carefully before placing your order.

WHO WILL PAY THE EXCHANGE SHIPPING CHARGES?

If an exchange or return is accepted, you can ship the product via any low-cost courier at your own expense. We will cover the shipping cost for sending the replacement.

DO YOU HAVE INTERNATIONAL SHIPPING?

No, we currently do not offer international shipping due to high freight and other expenses.

HOW MANY DAYS DO YOU TAKE TO PROCESS AN EXCHANGE?

Exchange requests are processed within 3–5 business days after we receive the returned product.

HOW DO I CHOOSE THE CORRECT SIZE?

Please refer to our Size Chart available on the product page to select the correct size before placing your order.

WHERE CAN I FIND THE SIZE CHART?

You can find the Size Chart on each product page. Simply scroll down and click on the “Size Chart” link near the size selection options. You can also view the Size Chart before selecting your size.

WHAT IF THE SIZE DOESN’T FIT ME?

We do not accept size exchanges. We provide detailed size guidance and a Size Chart on each product page to help you choose the correct size before placing your order. Please review the Size Chart carefully to avoid sizing issues.

ARE YOUR SIZES STANDARD INDIAN SIZES?

Yes, our sizes follow standard Indian sizing. Please refer to the Size Chart on each product page to choose the correct size.

DOES THE FABRIC SHRINK AFTER WASH?

Our fabrics are pre-washed to minimize shrinkage. Please follow the care instructions on the label to maintain the perfect fit.

IS THE FABRIC COTTON / SOFT / SKIN-FRIENDLY?

Yes, our fabrics are 100% cotton, soft, and skin-friendly, ensuring comfort for daily wear.

ARE FEEDING ZIPPERS VISIBLE?

No, our feeding zippers are designed to be discreet and blend seamlessly with the garment.

IS THIS SUITABLE FOR MATERNITY & DAILY WEAR?

Yes, our products are designed to be comfortable and practical for both maternity and daily wear.

WILL THE COLOUR LOOK EXACTLY LIKE THE PICTURES?

We strive to display colours accurately, but they may slightly vary due to screen settings and lighting.

DOES THE PRODUCT HAVE POCKETS?

Yes, the product has pockets. You can find details about the pockets on the product page.

WHAT IF I RECEIVE A DAMAGED OR WRONG PRODUCT?

If you receive a damaged or incorrect product, please contact our support team immediately. We will assist you with a replacement as per our policy.

CAN I REORDER THE SAME PRODUCT AGAIN?

No, we do not restock the same designs. Each design is limited, so once it’s sold out, it won’t be available again.

HOW CAN I CONTACT CUSTOMER SUPPORT?

You can contact our customer support via email, phone, or the chat option on our website. We’re here to help you with any queries or issues.

WHAT HAPPENS IF COD ORDER IS RETURNED (RTO)?

If a COD order is returned, it cannot be reshipped. You will need to place a new order and make a prepaid payment.

HOW IS A REGULAR NIGHTIE DIFFERENT FROM A FROCK MODEL NIGHTIE?

Regular nighties have a straight, simple design, while Frock model nighties are flared or A-line shaped, giving a more stylish and flowy look.

HOW IS A REGULAR NIGHTIE DIFFERENT FROM A FROCK MODEL NIGHTIE?

Regular nighties have a straight, simple design, while Frock model nighties are flared or A-line shaped, giving a more stylish and flowy look.

IS THE SIZE DIFFERENT FOR REGULAR NIGHTIES AND FROCK NIGHTIES?

Yes, Frock nighties are slightly flared, so they may feel slimmer compared to Regular nighties. Please check the Size Chart for each style before ordering.

WHICH PRODUCTS ARE SOLD ON YOUR WEBSITE?

We sell a variety of products including nighties (regular and fancy), petticoats, innerwear (bras, slips, panties), and maternity wear.

WHICH PRODUCTS ARE THE MOST SELLING ON YOUR WEBSITE?

Our best-selling products include Frock model smocking nighties, premium cotton regular nighties, brassieres, petticoats, and feeding tops.

DO YOU PROVIDE FREE DELIVERY?

Yes, we offer free delivery on orders above ₹799. For orders below ₹799, a courier charge of ₹50 will apply.

DO YOU PROVIDE SPECIAL OFFERS, COMBO OFFERS, OR COUPONS?

Yes, we provide discount coupons based on your purchase value, which are applied automatically at checkout. We also offer flat discounts, festive offers, and limited-stock combo offers.

DO YOU HAVE SOCIAL MEDIA OR REGULAR UPDATES?

Yes, you can follow us on our social media channels for the latest updates, offers, and new arrivals.

DO YOU SELL WHOLESALE?

Yes, we offer wholesale pricing to registered businesses with a valid GST number. To apply, please contact us with your business details and GST registration certificate. Our team will review your information and get back to you within 2–3 business days.

WHAT IS THE MOQ (MINIMUM ORDER QUANTITY) FOR WHOLESALE?

Our minimum order quantities for wholesale
are as follows:
• Nighties: 50 pieces
• Petticoats: 100 pieces
• Innerwear: 50 pieces
A valid GST number is required to place a wholesale order.

DO YOU OFFER RESELLING?

We do not offer a reselling program. However, customers without a GST number can purchase our products above MRP at discounted prices.

For more details, please contact us on WhatsApp at 8610066255.

DO YOU HAVE A WHATSAPP GROUP FOR RESELLERS?

No, we do not maintain any WhatsApp groups for resellers. Please contact us directly, and our concerned team will forward the details and guide you with the instructions to purchase our products.

DO YOU OFFER FRANCHISE OPPORTUNITIES?

Yes, we offer franchise opportunities based on our company norms and eligibility criteria. Kindly contact our team for more details — they will guide you through the process.

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